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Diffstat (limited to 'Documentation/scsi/aic7xxx.txt')
| -rw-r--r-- | Documentation/scsi/aic7xxx.txt | 86 |
1 files changed, 31 insertions, 55 deletions
diff --git a/Documentation/scsi/aic7xxx.txt b/Documentation/scsi/aic7xxx.txt index 47e74ddc4bc9..3481fcded4c2 100644 --- a/Documentation/scsi/aic7xxx.txt +++ b/Documentation/scsi/aic7xxx.txt @@ -309,81 +309,57 @@ The following information is available in this file: ----------------------------------------------------------------- Example: - 'options aic7xxx aic7xxx=verbose,no_probe,tag_info:{{},{,,10}},seltime:1" + 'options aic7xxx aic7xxx=verbose,no_probe,tag_info:{{},{,,10}},seltime:1' enables verbose logging, Disable EISA/VLB probing, and set tag depth on Controller 1/Target 2 to 10 tags. -3. Contacting Adaptec +4. Adaptec Customer Support A Technical Support Identification (TSID) Number is required for Adaptec technical support. - The 12-digit TSID can be found on the white barcode-type label - included inside the box with your product. The TSID helps us + included inside the box with your product. The TSID helps us provide more efficient service by accurately identifying your product and support status. + Support Options - Search the Adaptec Support Knowledgebase (ASK) at http://ask.adaptec.com for articles, troubleshooting tips, and - frequently asked questions for your product. + frequently asked questions about your product. - For support via Email, submit your question to Adaptec's - Technical Support Specialists at http://ask.adaptec.com. + Technical Support Specialists at http://ask.adaptec.com/. North America - - Visit our Web site at http://www.adaptec.com. - - To speak with a Fibre Channel/RAID/External Storage Technical - Support Specialist, call 1-321-207-2000, - Hours: Monday-Friday, 3:00 A.M. to 5:00 P.M., PST. - (Not open on holidays) - - For Technical Support in all other technologies including - SCSI, call 1-408-934-7274, - Hours: Monday-Friday, 6:00 A.M. to 5:00 P.M., PST. - (Not open on holidays) - - For after hours support, call 1-800-416-8066 ($99/call, - $149/call on holidays) - - To order Adaptec products including software and cables, call - 1-800-442-7274 or 1-408-957-7274. You can also visit our - online store at http://www.adaptecstore.com + - Visit our Web site at http://www.adaptec.com/. + - For information about Adaptec's support options, call + 408-957-2550, 24 hours a day, 7 days a week. + - To speak with a Technical Support Specialist, + * For hardware products, call 408-934-7274, + Monday to Friday, 3:00 am to 5:00 pm, PDT. + * For RAID and Fibre Channel products, call 321-207-2000, + Monday to Friday, 3:00 am to 5:00 pm, PDT. + To expedite your service, have your computer with you. + - To order Adaptec products, including accessories and cables, + call 408-957-7274. To order cables online go to + http://www.adaptec.com/buy-cables/. Europe - - Visit our Web site at http://www.adaptec-europe.com. - - English and French: To speak with a Technical Support - Specialist, call one of the following numbers: - - English: +32-2-352-3470 - - French: +32-2-352-3460 - Hours: Monday-Thursday, 10:00 to 12:30, 13:30 to 17:30 CET - Friday, 10:00 to 12:30, 13:30 to 16:30 CET - - German: To speak with a Technical Support Specialist, - call +49-89-456-40660 - Hours: Monday-Thursday, 09:30 to 12:30, 13:30 to 16:30 CET - Friday, 09:30 to 12:30, 13:30 to 15:00 CET - - To order Adaptec products, including accessories and cables: - - UK: +0800-96-65-26 or fax +0800-731-02-95 - - Other European countries: +32-11-300-379 - - Australia and New Zealand - - Visit our Web site at http://www.adaptec.com.au. - - To speak with a Technical Support Specialist, call - +612-9416-0698 - Hours: Monday-Friday, 10:00 A.M. to 4:30 P.M., EAT - (Not open on holidays) + - Visit our Web site at http://www.adaptec-europe.com/. + - To speak with a Technical Support Specialist, call, or email, + * German: +49 89 4366 5522, Monday-Friday, 9:00-17:00 CET, + http://ask-de.adaptec.com/. + * French: +49 89 4366 5533, Monday-Friday, 9:00-17:00 CET, + http://ask-fr.adaptec.com/. + * English: +49 89 4366 5544, Monday-Friday, 9:00-17:00 GMT, + http://ask.adaptec.com/. + - You can order Adaptec cables online at + http://www.adaptec.com/buy-cables/. Japan + - Visit our web site at http://www.adaptec.co.jp/. - To speak with a Technical Support Specialist, call - +81-3-5308-6120 - Hours: Monday-Friday, 9:00 a.m. to 12:00 p.m., 1:00 p.m. to - 6:00 p.m. TSC - - Hong Kong and China - - To speak with a Technical Support Specialist, call - +852-2869-7200 - Hours: Monday-Friday, 10:00 to 17:00. - - Fax Technical Support at +852-2869-7100. - - Singapore - - To speak with a Technical Support Specialist, call - +65-245-7470 - Hours: Monday-Friday, 10:00 to 17:00. - - Fax Technical Support at +852-2869-7100 + +81 3 5308 6120, Monday-Friday, 9:00 a.m. to 12:00 p.m., + 1:00 p.m. to 6:00 p.m. ------------------------------------------------------------------- /* |